Privacy Policy
WHO ARE WE?
PICHOOP: THE INTELLIGENT AND COLLABORATIVE ADVENTURE GAME FOR CHILDREN AGED 4 TO 7 was created, designed, developed and published by:
Inigo Factory, SAS
Registered with the Versailles Trade and Companies Register under No. 843 936 915
Registered office located at Chemin des Côtes Montbron – 78350 LES LOGES-EN-JOSAS (FRANCE)
Email: contact@wiloki.com
VAT number: FR80843936915
Last update: January 2026
Have questions? Feel free to contact us at contact@wiloki.com
INTRODUCTION
With the development of new communication tools, special attention must be paid to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.
LEGISLATION
We are responsible for the processing of personal data and are committed to complying with French Law No. 78-17 known as the “Data Protection Act”, as amended by the law of August 6, 2004. We also commit to complying with EU Regulation 2016/679 of the European Parliament and Council of April 27, 2016, known as the General Data Protection Regulation (GDPR).
CONSENT
We collect only the data that is relevant and necessary for the proper functioning of PICHOOP. We never share this data with third parties. By using PICHOOP, you accept our data privacy policy and consent to the collection of certain data in accordance with the principles described below.
COLLECTION OF PERSONAL DATA
We apply the principle of data minimization and collect only the data strictly necessary for operating PICHOOP. We collect the following information:
- A nickname freely chosen by the child, as well as their password.
- The child’s age range and school grade.
- An email address (generally optional, required for certain features).
Our application includes sections intended for children. The collection of their personal data is carried out with the consent of parents or the child’s legal representative. We request this consent through:
- a registration form
- a purchase form
This information remains strictly confidential and is never shared with third parties. As part of the use of PICHOOP, we generate and process learning data, such as the child’s progress, completed missions, achievements, badges, and information related to the child’s game and learning journey.
PURPOSES OF PERSONAL DATA
We collect only the data that is relevant and necessary for the proper functioning of PICHOOP. Learning data is strictly confidential and used exclusively to ensure the proper functioning of PICHOOP and to optimize the child’s gaming and learning experience. The email address is used for troubleshooting purposes in case of lost usernames or passwords and to communicate information related to the child’s activity on PICHOOP. At any time, you may request to stop receiving emails from us by sending a request to contact@wiloki.com. To use PICHOOP, only a freely chosen username and password are required. No other personal information is mandatory. This data is collected solely to ensure the proper functioning of the game. We are fully committed to protecting children’s privacy. We never sell their personal data. Personal data may be shared only for strictly necessary technical operations (such as analytics or fraud prevention), and only with partners who comply with applicable data protection regulations.
PAYMENT METHODS
We do not collect any banking information. Payments are processed via PayPal, Stripe, or partners that meet the required security standards, such as the Android Play Store or Apple App Store. The companies managing these services do not transmit any confidential information to us.
RIGHTS TO OBJECT, RECTIFY, WITHDRAW AND DELETE
We are committed to providing you with rights of objection, withdrawal and deletion regarding your personal data. The right to object allows users to refuse the use of their personal data for certain purposes mentioned at the time of collection. The right of withdrawal allows users to request that their personal data no longer appear, for example, in a mailing list. The right of deletion allows users to request that personal data be removed. To exercise these rights, you may contact us via: Email: contact@wiloki.com Website section: https://www.wiloki.com/fr/contact/
https://www.wiloki.com/fr/contact/
RIGHT OF ACCESS
We commit to recognizing a right of access and rectification for individuals wishing to consult, modify or delete information concerning them. To exercise these rights, you may contact us via: Email: contact@wiloki.com Website section: https://www.wiloki.com/fr/contact/
DATA RETENTION PERIOD
Data is stored only for the duration necessary to fulfill the purposes for which it was collected. Data is retained as long as the account is active and for 5 years after the last login to PICHOOP.
COMPLAINT
For any information regarding the protection of personal data, please visit the CNIL website: https://www.cnil.fr/
In the event of a complaint, you may lodge a complaint with the French Data Protection Authority (CNIL):
Commission Nationale de l’Informatique et des Libertés – 3 Place de Fontenoy TSA 80715 – 75334 PARIS CEDEX 07 – www.cnil.fr/fr/vous-souhaitez-contacter-la-cnil
DATA PROTECTION OFFICER
Our Data Protection Officer ensures compliance with applicable regulations and is responsible in particular for maintaining a register of personal data processing activities. You may contact our Data Protection Officer at contact@wiloki.com.
DATA AND ADVERTISING TRANSPARENCY
PICHOOP displays no advertising. We collect limited technical information — such as installation date or whether the app has been opened — to measure marketing campaign performance and improve user experience. This data does not allow personal identification of the child. Certain third-party services (such as those provided by Google) may process anonymized technical data for essential purposes such as security, fraud prevention, or aggregated performance measurement. No advertising personalization is enabled in our application. As this application is intended for young children, the use of this data must be reviewed and approved by a parent or legal guardian before continuing.